Videoslots Casino

Videoslots is an established online Casino with a focus on players in Sweden, founded in 2011. With a license from the Swedish Gambling Authority and over 11,000 games from providers like NetEnt and Play'n GO, it caters to those seeking a comprehensive selection. The Casino's hallmarks are daily promotions like 'Battle of Slots' and a welcome bonus with free spins spread over a week. For Swedish players, this also means payment methods such as Trustly and PayPal, as well as Swedish-language support via 24/7 live chat.

There is no mobile app, meaning all play occurs via a mobile-friendly website.

Videoslots Limited operates the Casino and holds a Swedish gambling license from the Swedish Gambling Authority, which is a requirement to legally target players in Sweden. This license means the Casino adheres to Swedish gambling regulations concerning consumer protection and responsible gaming. The parent company is Immense Group, following a restructuring. In addition to the Swedish license, Videoslots holds licenses from the Malta Gaming Authority (MGA/CRP/258/2014) and the UK Gambling Commission (39380), which entail further oversight. Security is managed through standard KYC (Know Your Customer) processes. This means that before your first withdrawal, you must verify your identity and address by submitting copies of your identification and a recent proof of address. This is a common but mandatory procedure to prevent money laundering and fraud. The Casino also offers responsible gaming tools, such as the ability to set daily, weekly, or monthly limits on how much you can deposit or wager. These limits can usually be lowered immediately, while an increase may require a waiting period.

With over 11,000 games, Videoslots is one of the most extensive Casinos on the market. For you as a player, this means you are likely to find both newer titles and classics. This number includes slots, table games, jackpots, and live Casino games. The key to this vast selection is collaborations with many of the industry's biggest game providers. When a Casino has providers like NetEnt, Microgaming, and Play'n GO, it signifies high-quality graphics and sound, as well as games that are regularly tested for fairness. The offerings from Evolution and Pragmatic Play Live ensure a professional live Casino experience. To navigate the library, you can use the search function or filter by provider. Among the over 11,000 games, there is also a selection of table games like video roulette and blackjack, which are digital versions without a live dealer. For jackpot hunters, there are progressive jackpots where a small portion of each bet contributes to a growing prize pool.

Videoslots' live Casino is extensive, featuring over 750 live dealer tables. In practice, this means you can choose from a large number of different roulette, blackjack, baccarat, and poker tables streamed in real-time from a studio complex. As Evolution is one of the providers, you can expect high-quality broadcasts with professional dealers and multiple language options. The availability of over 750 tables reduces the risk of queues and allows you to find a table with betting limits that suit your budget. The live Casino is integrated into the same platform as the slots, so you do not need to download separate software. For traditional table games, Videoslots also offers digital versions, such as video roulette and blackjack. These are played against a computerized dealer and often have a faster pace and lower minimum bets compared to the live tables.

Videoslots' welcome bonus for Swedish players is specific: '11 Free Spins every day'. This works as follows: After you make your first deposit (minimum £10), a promotion is activated that grants you 11 free spins per day for the following seven days. The free spins are typically linked to a specific slot game, for example, Starburst. You often need to activate them manually each day from your account or the promotions section. The wagering requirement for any winnings from these free spins is 10x. This means you must play through the winnings ten times before they become withdrawable. There is no deposit match as part of this offer. In addition to this, Videoslots offers two main ongoing promotions. 'Battle of Slots' features daily tournaments where you play selected slots to earn points and compete for a spot on a leaderboard against other players. The prize pools can be substantial. 'Cashback' is a weekly refund of up to 10% of your net losses from the previous week. Your cashback percentage is determined by your gaming activity.

Trustly is a direct bank transfer method common in Sweden, allowing you to pay via your online bank without registering card details. PayPal functions as a secure e-wallet. For prepaid options, there are paysafecard and SMSVoucher. Common credit/debit cards like Visa and Mastercard are also accepted. The minimum deposit amount is £10 to activate bonuses or start playing. When you wish to withdraw funds, you must first have met any wagering requirements on bonuses. The withdrawal process begins with you requesting a withdrawal to the same method used for deposit, if possible. The Casino states that the withdrawal time is around 12 hours for processing, but this applies to the Casino's part of the process. For e-wallets like PayPal, Neteller, and Skrill, the funds may then be in your account instantly ('instant'). For bank transfers, additional banking days may apply. An important detail from FACTS is that withdrawal fees of 3.95% may apply in certain cases. This can be for specific payment methods or under particular circumstances, so it is wise to check which fees apply to your chosen method before requesting a withdrawal.

FACTS specifically states that Videoslots has 'No dedicated app; uses mobile browser'. This means you cannot download a Videoslots app from the App Store or Google Play Store. Instead, the entire Casino website is optimized for mobile devices. In practice, this works by you accessing the Videoslots web address in your mobile browser (Chrome, Safari, etc.). The page automatically adapts to your screen size. All features, including the over 11,000 games, the live Casino with 750+ tables, the 'Battle of Slots' competitions, and customer support's live chat, are available here. The advantages of this are that you don't need to update an app and you save memory on your phone. The disadvantages might be that loading times are sometimes slower than in a native app, and that some push notifications about promotions might not work as well.

Videoslots offers customer support around the clock via two channels: live chat and email. Live chat is the quickest way for urgent queries, such as technical issues with a game or inquiries about an ongoing promotion. According to FACTS, however, it can be 'slow to reach a human agent', meaning you might first encounter a chatbot and may need to wait in a queue to speak with a real support agent. For more detailed matters, such as account verification (KYC) or transaction reviews, email is more suitable. Regarding responsible gaming tools, as mentioned earlier, you can activate deposit and bet limits yourself. These are usually found under 'Account Settings' or 'Responsible Gaming' in your player account. Setting a bet limit restricts how much you can wager per game round or spin. These tools are proactive; you must actively set them yourself. If you feel you need a break from all gambling, you should look for 'self-exclusion' options in the same section, which is a stronger tool.

Videoslots also owns and operates other Casino brands such as Mr Vegas and Mega Riches. This means you may see similar game selections and promotions on these sites, but they are separate corporate entities. The 'Battle of Slots' feature is not just a promotion but an integrated multiplayer function where you directly compete against other players in real time. To participate, you usually need to purchase 'tickets' with bonus points or real money and then play a specified game to collect points.